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A Basket Because Shipping Guidelines
We require a minimum of 2 days to process our Fresh
Baked Cookie gifts and
1 day to process all other gifts.
Need Your Package there faster? Please call (914)
232-0905 and we will try and accommodate you!
We guarantee that our gifts will arrive
fresh and in perfect condition or we will replace it.
A Basket Because reserves the right to reject any
personalized gift orders whose wording could be deemed as offensive in any way.
We ship from New York to the continental United States.
Please allow 1-2 business days after the date of order to the desired start
ship date on all orders (more at Winter Holidays). Orders can be shipped
Ground, 3 Day Select, Second Day Air and 1 Day Air Saver. Orders shipped 2
day air on Thursday will arrive the following Monday. To insure ultimate
freshness, we highly recommend choosing 1-3 day air for orders going to the
mid west and west coast. Please note we do our best to get your package
there on the target delivery date but ground shipping services are not
guaranteed. If you need delivery guaranteed by a certain date, we recommend
using one of our expedited air shipping options instead. Shippers are not
responsible for delays due to acts of God (storms and such).
- Summer Shipping
- During the summer we will ship Mon-Thur only and will block any over the
weekend shipments that we feel will suffer in the hot summer days. Any
blocked shipments will be shipped the following Monday. 3 day air orders
ship Mon-Tues only. Substitutions will be made of equal or greater value for
any chocolate products that cannot be shipped during the hot summer months.
- Colleges, Hospitals,
Nursing Homes and similar establishments -
Our shipper will deliver to the establishments mail room. It is up to the
establishment to deliver the package to the recipient or have them pick it
up. We do not have control over how long the in house delivery will take -
please take this into account when selecting a start ship date. In this
case you should advise the recipient that a package is coming in case they
need to pick it up.
- Nursing Homes/Hospitals - We can not guarantee deliveries to
nursing homes or hospitals. Early checkouts and delays at central receiving
are beyond our control. We recommend shipping to a friend or relative and
have them personally deliver your gift
- Redirected Packages - A
$15.00 charge will be applied to your credit card to redirect packages when
incorrect or incomplete addresses are given. We cannot extend our guarantee
when incorrect addresses are given.
- Military Addresses - Shipments to Military addresses will be
shipped USPS and are not guaranteed.
- Winter Holidays
- During the winter months please add one extra day to ground shipments in
case of bad weather. Shippers are not responsible for delays due to acts of
God (storms & such).
Substitutions -
Based on season and availability, we reserve the right to make component
substitutions using items of comparable or greater value. Based on current
inventories, container decoration may be substituted with a similar
decoration of the same theme. |
