Application – A Wholesale Membership application is required to place wholesale orders.  Contact information, store information, resale certificates and credit card information must be supplied.  After approval orders can be placed by fax, phone or on-line.

Business Cards – For drop ship orders we will be happy to include your business card or other printed material in the shipment.  Please send all items you would like to include to our mailing address.

Display Samples - Display samples can be sent at the same wholesale discount quoted above.

Dues/Fees - There are no dues and no application fees for our wholesale program.  Store information, resale certificates and credit card information must be on file with us in order to be a member of our wholesale program.

Fulfillment - Upon receipt of orders, Cookies Because/A Basket Because shall utilize best efforts to fulfill such orders, however, if orders can not be fulfilled, Cookies Because/A Basket Because shall advise member of the inability to fulfill said within (1) business day.

Gift Tags - A Basket Because reserves the right to reject any personalized gift tag orders whose wording could be deemed as offensive in any way.

Payments - All purchases must be paid by credit card on the date of purchase.

Pictures - Approved members of our wholesale program are free to use any of the pictures on our website or sent by email for print, display and internet solely to promote the resale of our products and not for replication of our products.  Cookies Because and A Basket Because retains the copyright to all pictures supplied.  Non logo gift tag pictures and larger file pictures are available by email.

Ordering – Orders can be placed by fax, phone or internet once you are set up as a wholesale client.  Cookies Because/A Basket Because will not be responsible for the misspelling of names on phone orders.  We suggest you order by internet or fax in order to ensure correct spelling.

Orders Defined - Cookies Because/A Basket Because has two (2) order classifications, drop-ship orders and dealer orders.

Drop-ship orders are defined as orders placed by a CB/ABB wholesale member (the retailer) shipping directly to a 3rd party (consumer). Cookies Because/A Basket Because guarantees customer satisfaction on all drop-ship orders. If the recipient is not satisfied with their order we will replace it promptly or issue credit. If a full refund is demanded, we may at our discretion, ask that the item be returned (at no cost to the recipient).

Due to the perishable nature of all our gift selections, discrepancies must be reported within (2) business days of receipt.

Dealer orders are defined as orders placed by a CB/ABB member (the retailer) shipping directly to their location. There is no minimum order requirement. Dealer orders are custom packed; we do not require items to be purchased "by the case." Dealer orders are shipped "Best Way" and all freight charges are F.O.B. New York. Shipping charges for bulk orders are significantly lower on a per item basis.

Once a bulk order leaves our premises, the transportation company becomes responsible. Members should inspect all shipments upon arrival and note damages on the shipping papers before signing. Members should alert CB/ABB immediately of any damage. If an inspection is required, CB/ABB will assist the member in following proper procedure.

Dealer orders typically ship from our premises within 1-2 days after the date the order was placed. Dealer order processing may be longer during holiday peaks to reserve capacity for drop-shipments.

Shipping Policies – Drop Ship orders on our gourmet food baskets will typically ship the next business day.  Orders on our fresh baked cookies will typically ship 2 business days after the order.  For instance a cookie order received on a Monday will be baked on a Tuesday and shipped on a Wednesday.  Our fresh baked cookie items are baked to order and require resting time before being packed to ship.  Order processing may be slightly longer during peak holiday seasons.

We ship from New York to the continental United States. Our shipping charges can be found at: http://www.cookiesbecause.com/infopages/shipping.htm.  Please allow a minimum of 1-2 business days after the date of order to the desired start ship date on all orders.  Orders can be shipped Ground, 3 Day Select, Second Day Air and 1 Day Air Saver.  Orders shipped 2 day air on Thursday will arrive the following Monday. To insure ultimate freshness, we highly recommend choosing 1-3 day air for orders going to the mid west and west coast. Please note we do our best to get your package there on the target delivery date but ground shipping services are not guaranteed.  If you need delivery guaranteed by a certain date, we recommend using one of our expedited air shipping options instead.  Shippers are not responsible for delays due to acts of God (storms and such).

- Summer Shipping - During the summer we will ship Mon-Thur only and will block any over the weekend shipments that we feel will suffer in the hot summer days.  Any blocked shipments will be shipped the following Monday.  3 day air orders ship Mon-Tues only. Substitutions will be made of equal or greater value for any chocolate products that cannot be shipped during the hot summer months.

- Colleges, Hospitals, Nursing Homes and similar establishments - Our shipper will deliver to the establishments mail room.  It is up to the establishment to deliver the package to the recipient or have them pick it up.  We do not have control over how long the in house delivery will take - please take this into account when selecting a start ship date.  In this case you should advise the recipient that a package is coming in case they need to pick it up.

- Nursing Homes/Hospitals - We can not guarantee deliveries to nursing homes or hospitals. Early checkouts and delays at central receiving are beyond our control. We recommend shipping to a friend or relative and have them personally deliver your gift

- Redirected Packages - A $15.00 charge will be applied to your credit card to redirect packages when incorrect or incomplete addresses are given. We cannot extend our guarantee when incorrect addresses are given.

- Military Addresses - Shipments to Military addresses will be shipped USPS and are not guaranteed.

- Winter Holidays - During the winter months please add one extra day to ground shipments in case of bad weather.  Shippers are not responsible for delays due to acts of God (storms & such).